Policy
Policies are often written in complex and difficult-to-understand language. This can be challenging for those who are most affected by these policies. I analyze the complicated legal terminology and extract key points to create plain language guidance for different audiences.
Below are examples that illustrate how I applied these strategies to improve the user experience.
Project Showcase
Toolkit
Toolkits are invaluable resources that empower the effective implementation of specific policies, making the process not only easier but also more impactful.
I designed the look and operational function of the Tribal Protections in Medicaid and CHIP Managed Care Oversight Toolkit presented at the Third Annual White House Tribal Nations Summit.
Educational Flyers
Flyers are fantastic for showcasing important instructions and insights from intricate policies. Understanding your audience is essential for effectively conveying the right highlights and language.
Guides
Interactive guides empower users to confidently navigate complex policies, offering valuable insights on what to expect next and significantly reducing confusion.
