Explaining Health Policy Using Human-Centered Design and Plain Language

Transforming Complex Ideas into Impactful User Experiences and Designs

Professional Expertise

With 18 years in government, I specialize in human-centered design, policy analysis, and user experience, leveraging skills in plain language, video editing and graphic design to enhance communication and engagement.

Experience

Policy Analysis

Researched technical details of policy coverage across various provider types and settings and created educational materials that address the needs of diverse audiences, including physicians, front office staff, and beneficiaries.

Project Management

Managed the Tribal Data Learning Community (TDLC) project, which provided Tribal Epidemiology Centers (TECs) access to tribal-specific CMS claims data.

a photo of wendy hildt wearing a tshirt with princess leia text "lets think outside the box"
a photo of wendy hildt wearing a tshirt with princess leia text "lets think outside the box"
Product/Web Design

Managed several organization's websites, which involved posting updates, ensuring compliance with Section 508 standards, and distributing related communications via email listservs.

My Experience

Explore my work in design, policy, and user experience.

Human-Centered Design

Designing with empathy and user insights for better outcomes.

multiple colors of hands being raised with the text diverse voices
multiple colors of hands being raised with the text diverse voices
Policy Insights

Analyzing and improving Medicare and Medicaid policies for all.

a colorful arrow pointing to the words eliminating confusion
a colorful arrow pointing to the words eliminating confusion
Creative Mind

Transform films into dynamic music videos through creative techniques.

a computer screen with a image of a clapperboard and the text video editing
a computer screen with a image of a clapperboard and the text video editing